Question 1

Are you an urgent care clinic?

Accepted Answer

No, Shiloh Family Medical Center is not an urgent care clinic. While we do accommodate walk-ins and same-day appointments for various medical needs, we emphasize preventative care, routine check-ups, and the management of chronic or acute (non life-threatening) conditions rather than emergency services typically offered by urgent care facilities.

Question 2

How can I book an appointment?

Accepted Answer

You can book an appointment by calling our clinic, using our online booking system on our website, or by visiting our clinic in person.

Question 3

Do you take patients without health insurance (self-pay)?

Accepted Answer

Yes. For payment, we accept cash, credit cards, and debit cards.

Question 4

I'm having cold and congestion symptoms. Can I walk into your clinic?

Accepted Answer

Yes.

Question 5

I'm having stomach pain, can I walk in to your clinic?

Accepted Answer

Yes.

Question 6

Do you offer telehealth services?

Accepted Answer

Yes, we offer telehealth services for patients who prefer virtual consultations. You can schedule a telehealth appointment through our website or by calling our clinic.

Question 7

What should I bring to my appointment?

Accepted Answer

Please bring a valid ID, your insurance card, and any relevant medical records or medications you are currently taking. If you are a new patient, please arrive 15 minutes early to complete the necessary paperwork.

Question 8

What forms of payment do you accept?

Accepted Answer

We accept cash, credit cards, and debit cards.

Question 9

Can you provide perscriptions?

Accepted Answer

Yes, our medical provider can prescribe medications as needed for your condition.

Question 10

What are your clinic's operating hours?

Accepted Answer

Our clinic is open from Monday to Friday, 8:00 AM to 4:30 PM. We are closed on Saturdays, Sundays, and public holidays.

Question 11

What services does your clinic offer?

Accepted Answer

Our clinic offers a wide range of services including general check-ups, vaccinations, chronic disease management, minor surgical procedures, and more. We are dedicated to providing comprehensive healthcare to meet all your needs.

Shiloh Family Medical Center

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